Effective Date: May 23, 2025
Company: Aldebran
Website: aldebron.com

1. Introduction

Aldebran (“we,” “our,” or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our mobile applications, or engage with our services.

2. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and address

  • Login credentials when you register on our platform

  • Payment details (collected and processed securely via third-party processors)

b. Usage Data

  • Pages visited, time spent, clicks, device type

  • IP address, browser type, and mobile device identifiers

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience and collect analytic data.

3. How We Use Your Information

We use your information to:

  • Provide and improve our website and mobile applications

  • Process orders and transactions

  • Send communications and updates

  • Comply with legal obligations

  • Prevent fraud and enhance security

3.a. Data Retention

We retain user data only for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy.

  • Account information is retained while the user account remains active.

  • Business and operational data (such as appointments, customer records, and service history) are retained to ensure continuity of service.

  • If a user deletes their account, personal data is deleted or anonymized within 30–90 days, unless retention is required for legal, tax, or security purposes.

We may retain certain non-personal or aggregated data for analytics, system improvement, and security purposes.

Users may request deletion of their data at any time by contacting us at the email provided below.

3.b. Business Account Data Retention

For business users, operational data such as appointments, staff details, and customer records may be retained for continued service functionality and business recordkeeping. Business users can request data deletion by contacting support.

4. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Trusted service providers (e.g., payment gateways, analytics tools)

  • Legal authorities, if required by law

  • Business partners with your explicit consent

5. Data Security

We employ encryption, secure servers, and other safeguards to protect your data. However, no digital platform is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Opt-out of non-essential marketing emails

  • Request data portability (if applicable)

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.

9. Contact Us

For any privacy-related concerns:
📧 Email: privacy@aldebron.com
🌐 Website: aldebron.com